JobWatch

22 days old

Customer Service Representative

Kelly Services
Bonita Springs, FL 34135
CUSTOMER SERVICE SPECIALIST NEEDED TO WORK AS AN DELIVERY SURVEY INTERVIEWIER - This is a remote position, but you may be called into the local office periodically, so local candidates only are asked to apply.


This is a temp-to-hire opportunity with one of our Premier Customers in the Bonita Springs, Florida area.


Hours (must be flexible): 7:00 a.m. - 6:00 p.m. availability. Customer will pay overtime as they are working over 8 hour days at this time, but will be going to a regular 40 hour week in the future.


Days: Monday - Friday.


Payrate: $15.00/hr.


**Job Summary/Description:**

The Delivery Survey Interviewer supports the business by making daily outbound calls to customers that we delivered equipment to on the previous business day. The outbound calls are made to various customers asking a series of questions to which the answers are input into a tracker. The data that is collected assists us in determining how we as a company are performing in our delivery of equipment to customers.


This position reports to the Support Services Manager.


Responsibilities


+ Initiates approximately 80 to 120 outbound calls per day

+ Data entry of feedback collected

+ Follow up with branch personnel as needed

+ Assist in projects and other tasks as identified by management

+ Professional Experience

+ Customer service

+ Clerical

+ Data entry


Skills/Competencies


+ Professional Telephone Etiquette

+ Microsoft Excel and Outlook

+ Strong sense of Urgency and Customer Focus

+ Skilled in both Verbal and Written Communication

+ Organizational and Time Management Skills

+ Ability to work with minimal supervision

+ Critical thinking skills

+ Creative problem solver

+ Detail oriented


PLEASE APPLY TODAY AND PROVIDE YOU MOST UP-TO-DATE RESUME FOR REVIEW. LET KELLY SERVICES ASSIST YOU IN YOUR NEXT CAREER ENDEAVOR!


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-10-04 Expires: 2021-11-04

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Customer Service Representative

Kelly Services
Bonita Springs, FL 34135

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