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Customer Service Representative

Kelly Services

Bossier City, LA
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Customer Service Representative

Jobid US2926JR_24406087

Location: Bossier City, LA, 71113, USA

Description **Job Description**

Job Description

Serves as a Team Member and Customer Service contact for the Product Group(s).

Provides Administrative Sales Service support for the Product Manager, for Independent Reps, and for all other Customers. Provides Customer Assistance in the areas of the Product Group(s) assigned.

Ensures that the Company provides extra-ordinary service to our external Customers in a way that will cause them to become totally delighted in their business relationship.

Performs all duties and responsibilities in a way that provides for continual improvement of the Total Quality environment for not only the Business Unit organization, but for the entire Company.

Ensures that the Product team provides total satisfaction with the product delivered to all Internal Customers.

Ensures Sales Order accuracy, so that orders may be planned, manufactured with the highest possible degree of quality, accuracy, and cost-effectiveness, and shipped in a timely manner.

Facilitates efforts to meet the varying needs of our customers whose changing job requirements dictate an improvement in service, above and beyond that which was originally requested and committed to by the company.

Management of traditional Customer Service functions.

Education and Skills Required

-College- B.S. Degree, or equivalent desired.

Minimum of 1-year experience in Customer Service and/or Technical Sales Representation.

Proficiency with fully integrated computer systems with relevant experience in Order Entry

Understanding of Bills of Materials(B.O.M.)

Ability to read and interpreting Engineering Drawings,

Understanding of Computer Assisted Design (CAD) is a plus

Construction or manufacturing background is a plus.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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