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26 days old

Customer Service Representative - Brattleboro, VT

Kelly Services
Brattleboro, VT 05302
**Job Description**


Customer Service - Brattleboro, VT


Our valued client located in Brattleboro, VT is the largest wholesale grocery supply company in the U.S., supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. They are currently seeking multiple customer service representatives to join their growing team. These roles represent an opportunity to possibly be temp to perm for the right individual.


The Customer Service Representative will be responsible for providing a high level of service through telephone and email channels. Customer service inquiries would include orders, customer service resolution, and follow-up to ensure customer retention and satisfaction.


These roles will have in-office training for a two week period, and then switch to home office, and a company laptop and phone will be issued.


These roles are first shift and the schedule can vary, but all candidates will need to work 1 weekend day. (most likely scheduled is 9am - 5:30pm, Tues - Sat). Hours will be discussed with each candidate during their interview. The pay rate is $14/hr, and requirements are below:


Responsibilities:

Handling customer interactions via phone, e-mail and mail.

Process requests for order entry and product questions from customers.

Ensuring accurate order entry and timely feedback to customer inquiries.

Responsible for researching and resolving complaints, product inquiries or ordering to ensure customer retention and satisfaction


Qualifications:

Ability to read and interpret manuals, documents and memos, Able to communicate with customers and co-workers

Ability to calculate figures and to apply common sense problem solving, Able to work with others and independently in order to complete tasks as directed by the management staff.

Ability to effectively manage work hours and demonstrate strong organizational skills.

Excel - basic to intermediate level required.


** Apply now for immediate consideration! Email resume to KERC415@kellyservices.com **


**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-05-04 Expires: 2020-06-04

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Customer Service Representative - Brattleboro, VT

Kelly Services
Brattleboro, VT 05302

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