16 days old

Customer Service Representative

Kelly Services
Byron Center, MI 49315
**Job Description**

Kelly Services is seeking a motivated and reliable individual for a Direct Hire opportunity as a Customer Service Representative. For the role, this candidate will be working in a smaller office setting, acting as a servicing agent. This is a M-F 9-5 position.

Job Duties:

- Answer the phones in a friendly and welcoming manner

- Monitoring the phones and the front desk area

- Welcome all in-person guests

- Manage the outgoing/incoming mail

- Data entry all info from clients or prospects

- Submitting and processing claims

- Set up appointments, policy switches, and meetings

- Handling retention of clients

- Providing quality customer service


Education and/or Experience:

- High school diploma or the recognized equivalent, required

- 1 year in an office setting, required

- Property/Casualty Insurance License (Or able to get License within 30 days)

- 1 year of Insurance Experience, preferred

Technology Skills:

- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

Other Qualifications:

- Able to work independently and enjoy a high degree of interaction with team members

- Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives

- Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance

- Demonstrates excellent time management and prioritization skills

- Attention to detail and commitment to a high level of accuracy

- Ability to maintain a professional demeanor and positive attitude


This is a Direct Hire opportunity with benefits when hired in. For immediate consideration, please send your resume to or call 616-591-5858

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.


Posted: 2020-05-11 Expires: 2020-06-11

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Customer Service Representative

Kelly Services
Byron Center, MI 49315

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