18 days old

Customer Service Representative

Kelly Services
Campbell, CA 95009
Kelly Services is immediately hiring for a Customer Service Representative in Campbell, CA. As a customer Service Representative, you will be the main point of contact for one of our leading mobility and manufacturing companies in the area. Our customer is searching for a professional, enthusiastic, detailed orientated candidate to join their team.


M-F 8:30 AM- 5PM

Pay: $19/hr


+ Answer phone calls and manage phone requests and inquiries in a helpful and professional manner. Takes the initiative to bring inquiries to a conclusion where at all possible, thereby avoiding return phone calls from the Branch Manager or other personnel. Communicates with clients, clinicians, and caregivers to provide follow-up on pending orders as directed by branch leadership.

+ Coordinates with branch staff and clients/caregivers to set client/referral source evaluation, delivery and repair appointments.

+ Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding. Accepts delivery of goods when necessary. . Performs data entry of all pertinent information, including scanning documentation received. Files documents and folders.

+ Assists with the physical inventory at the direction of branch leadership.

+ Provides clerical support for the preparation of inventory documentation.

+ Responsible for continuing education related to job duties, i.e. remaining informed about and familiar with current and/or new policies and procedures, checking WNSM for new information on an ongoing basis, completing Learning Links and attending courses or seminars as assigned by the Branch Manager or OA.

+ Completes follow up phone calls efficiently and professionally.

+ Performs any directly-related job duties as assigned by branch leadership. Carries out all position expectations in a professional manner.

+ Must maintain regular and predictable attendance.


+ High School Diploma or G.E.D.

+ Communication Proficiency

+ Computer Proficiency

+ Organizational Skills

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-11-11 Expires: 2020-12-12

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Customer Service Representative

Kelly Services
Campbell, CA 95009

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