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19 days old

Customer Service Representative

Kelly Services
Carpinteria, CA 93013
Kelly Services is immediately hiring for a Customer Service Representative in Carpinteria CA. The selected talent will be working with one of our leading manufacturing companies in the area helping their customers resolve any issues or answer questions they might have!



Shift:



: 7:30 AM 4:00 pm or 8:00 AM 4:30 PM, M-F



Pay $20+ DOE



Responsibilities:




+ Handles incoming customer calls promptly, with extreme professionalism and patience

+ Responds to incoming fax, e-mail, and U.S. mail orders daily for all customer types.

+ Answers questions and resolves shipment/delivery issues and discrepancies

+ Processes and confirms all orders for products while maintaining customer files.

+ Participate in all product sales promotions developed by the Marketing staff via cross-sales during incoming calls and cold calls from developed customer lists. Represent Customer Service Department at designated meetings or shows as required.

+ Coordinates and follows up with customers and Shipping as required ensuring product is documented and delivered per customer instruction and timing expectation.

+ Works cross-functionally

+ Supports Quality Assurance and Regulatory Affairs departments by participating in customer audits of the company facilities and processes





Qualifications:




+ Must be extremely reliable and dependable

+ Exceptional phone and customer service skills




+ Strong verbal, written and interpersonal skills to effectively work in a team environment

+ Ability to manage multiple tasks, relate well to customers and resolve problems with minimum supervision.

+ Must be a self-starter and push back on management if needed.






**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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Posted: 2020-10-02 Expires: 2020-11-02

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Customer Service Representative

Kelly Services
Carpinteria, CA 93013

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