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Customer Service Representative

Kelly Services

Carson, CA
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Customer Service Representative

Jobid US1547TP_24711618

Location: Carson, CA, 90746, USA

Description **Job Description**

Kelly Services is looking to hire a great Customer Service Representative for one of our clients located in the city of Carson.

This position is responsible for providing exceptional customer service and sales support to internal sales representatives and managers, external sales agents, and customers in an effort to meet and exceed revenue, market share, customer retention/penetration, and profitability goals.

Responds to inquiries from customers, sales agents, and the Sales & Marketing team in a prompt, accurate, and professional manner.

Provides daily assistance to the Order Entry team.

Distributes incoming customer purchase orders and faxes to appropriate parties. Addresses and resolves escalated order issues.

Tracks customer communications and actions utilizing the Customer Relations Management database.


Minimum Qualifications:

- Data Entry at 45 WPM, (10-key by touch also strongly desirable)

- Ability to be punctual and dependable

- Ability to communicate clearly, concisely and persuasively; both written and verbally

- Strong attention to detail

- Ability to interact effectively at all levels and across diverse cultures

- Ability to organize workload for maximum effectiveness

- Intermediate computer skills, familiar with common tasks within MS Office Suite

- Ability to be an effective team member

- Understands and follows all company policies and procedures and all applicable State and Federal laws

- Education equivalent to a High School Diploma and at least 2 years of progressively responsible experience in a Customer Service or Sales environment


This is a temporary assignment with the possibility to turn into a temp to hire position.

For Immediate consideration please reply to this job posting or call (657) 237-3000 ext. 214.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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