6 days old

Customer Service Representative

Kelly Services
Cedar Rapids, IA 52401
Kelly Services is looking for Customer Service Representatives to work for a Cedar Rapids logistics company on a short-term basis until end of August/early September.

As a Customer Service Rep you will be calling outbound to current customers and giving them an updated timeframe for when their shipment is to arrive and discussing any delays or issues that may have come up during the transport of shipments. We're looking for someone friendly, energetic and with great attendance!

Monday-Friday, 1st shift. $16/hr and overtime is available to pick up additional hours if wanted!

Interested? Send your resume to **** or apply here!

**Job Duties:**

Calling current customers and providing ETAs for shipments

Advising customers of any delays or issues with the delivery

Verifying information and updating system information if necessary

Occasionally sending email correspondence regarding shipment updates

Documenting thoroughly


Basic knowledge of Microsoft suite-- specifically Teams and Outlook

Ability to learn new systems

Basic computer knowledge

Reliability and dedicated

Previous customer service experience

This is an IN-OFFICE position and is **NOT** remote. COVID procedures are being followed.

Interested or know someone who may be? Send your resume to **** or apply today! You can also text IAJOBS to 96714 for more info!

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Posted: 2021-06-09 Expires: 2021-07-10

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Customer Service Representative

Kelly Services
Cedar Rapids, IA 52401

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