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26 days old

Customer Service Representative

Kelly Services
Cincinnati, OH 45217
One of our clients, is currently seeking **Customer Service Representatives** for temporary contract positions with the possibility of an ongoing extension. These positions are located in **Cincinnati, OH.**


By working for our client, you will be exposed to a large global company (listed on the NYSE), work for one of the most financially stable financial institutions within the U.S., work in a fast paced corporate environment and be an integral part to the Financial Services Team.


**_Various shifts to choose from: 7am -4pm, 8am-5pm, 9am-6pm, 10am-7pm, or 11am-8pm._**


**_Pay rate is $14.20 an hour_**


**JOB DESCRIPTION:**


+ Responsible for providing high quality telephone customer service to customers.

+ Resolving customer inquiries, providing customers with account information, resolving or referring billing disputes, correcting payment errors, reversing fee and finance charges as appropriate per guidelines

+ Account maintenance, researching customer problems that couldn't be resolved during initial contact.


**QUALIFICATIONS:**


+ Must have at least 2+ years of customer service related work experience/ call center experience preferred

+ Must have excellent communication and professional phone demeanor

+ HS Diploma or GED

+ Previous Collections experience would be a plus

+ Great attention to detail

+ Ability to quickly gain knowledge of all assigned products.

+ Ability to solve problems rapidly.

+ Good keyboard, phone, and PC skills using word processing and spreadsheet software.

+ Effective sales and referral skills.


**In addition to working with the worlds most recognized and trusted name in staffing, Kelly employees can expect:**


+ Competitive pay

+ Paid holidays

+ Year-end bonus program

+ Recognition and incentive programs

+ Access to continuing education via the Kelly Learning Center


****Important information** : This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, please use the SUBMIT RESUME button below to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position **(parisjm@kellyservices.com).** Your resume must be received via the **SUBMIT RESUME** button included within**


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-04-16 Expires: 2021-05-17

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Customer Service Representative

Kelly Services
Cincinnati, OH 45217

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