1+ months

Customer Service Representative

Kelly Services
Des Moines, IA 50312
**Job Description**

Now hiring energetic and motivated individuals to join a reputable financial company in the Des Moines, IA area.

This company is looking for experienced customer service representatives who have had at least 2+ years on the phones taking inbound and making outbound calls.

This is a sales organization position, not a call center position. You will be working on a small sales team and must be comfortable with the sales aspect. You will make outbound calls in addition to the inbound calls you will receive.

Experience in the insurance or financial industry and have your NASD Series 6 Certification already is a plus.

M-F 8:00 AM to 5:00 PM

Pay is based on experience

Job Responsibilities:

-Responsible for inquiries and promoting the organization's products and services.

-Some outbound services

-Assesses needs and suggests/promotes alternative products or services.

-Tracks and gathers information.

-Records orders, prepares correspondence, and fulfills customer needs to ensure

customer satisfaction.

-Work is routine and requires little creativity

-Records and verifies transactions requested by participant and either processes

requests or forwards to appropriate parties.

-Complies with all division policies and regulatory requirements.

-Execution of duties will necessitate a firm understanding of a variety of company

policies, industry initiatives, and legal guidelines.

-Participates in new product and services implementation.

-May provide enrollment services over the phone and enter membership

information to appropriate database.

2+ years of high level customer service experience.

NASD Series 6 Certification preferred or required within 3 months of start date

Apply Now!

**Why Kelly** **** **?**

At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-05-06 Expires: 2019-09-05

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Customer Service Representative

Kelly Services
Des Moines, IA 50312

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