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21 days old

Customer Service Representative

Kelly Services
Honolulu, HI 96823
Kelly Services is immediately hiring for a Customer Service Representative for one of our customers in Honolulu, HI. Our client is a leading non profit company in the medical industry looking for an enthusiastic, expereince, professional candidate to join their team directly.


Hours:


M-F


8AM-5PM


Pay: DOE


**Responsibilities:**


+ Responds to phone inquiries regarding eligibility, benefits, claim status and other plan information and/or issues in an efficient and timely manner.

+ Coordinates benefits with Medicaid and other insurance carriers by phone and processes simple claim adjudication when necessary.

+ Provides written responses to Customer Care emails.

+ Provides back-up support for Claims Processing with data entry and adjudicate claims up to Level 2 as required.

+ Other Duties & Responsibilities

+ Adheres to established document policies and procedures.

+ Accomplishes special projects as assigned.

+ Completes routine administrative tasks.

+ Services walk-in customer inquiries.

+ Other miscellaneous duties and responsibilities as assigned.


**Qualifications:**


At least one year clerical experience, customer service or sales, or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position.

Preferred experience working in a high call volume work setting.

Skills and Knowledge:

Working knowledge of PC applications (i.e. word processing and spreadsheets) highly desirable.

Requires demonstrated customer service skills and sales ability.

Ability to maintain focus, attention to detail, and a willingness to own and follow-up with tasks.

Ability to handle multiple tasks with some distractions while maintaining a high level of accuracy.

Ability to communicate orally and in writing with all levels of staff, customers and vendors.

Ability to handle all information in a confidential manner and in compliance with federal and state laws/regulations (i.e., HIPAA, PHI).


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.


**Why Kelly** **** **?**


Looking for meaningful work that enriches the lives of students in your community? At Kelly Education, we connect passionate people with great jobs in local schools. Whether youre looking to work a few days a week or every day, want to work in a classroom or a non-instructional rolewell connect you with flexible work you can feel good about. Even if youre new to the education field, our thorough training and orientation will prepare you to be successful.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
Posted: 2022-06-06 Expires: 2022-07-07

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Customer Service Representative

Kelly Services
Honolulu, HI 96823

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