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Customer Service Representative I

Kelly Services

Warrendale, PA 15086
Kelly Services
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Job Details

**Kelly Services** has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are seeking several **Customer Service Representatives** to work for a one of our top Healthcare Corporation located in **Warrendale, PA!**

**Schedule:** Monday through Friday 9:30 AM to 6:00 PM - Mandatory Overtime is a Possibility!

**Pay Rate:** $13.00 per hour

**Duration:** Temp to Hire Opportunity Based Business Need and Job Performance!

The **Customer Service Representative** will be responsible for receiving and placing telephone calls to assist with patient and doctor office inquires.

**Job Description:**

+ Handle approximately 50 to 60 phone calls daily in reference to prescription re-orders plus make follow up phone calls or emails if necessary.

+ Maintain solid customer relationships by handling their questions and concerns with speed plus professionalism.

+ Must document all calls and evaluate each account to determine if further research is necessary.

+ Responsible for providing excellent service to the customer in an accurate, efficient, and professional manner.

**Job Requirements:**

+ High School diploma or equivalent.

+ Must have 2 years customer service experience or a college degree.

+ Good communication skills plus strong typing, good computer and documenting skills.

+ Demonstrated ability to listen effectively and multi-task.

+ Requires close attention to accuracy, performs independently, subject to practices and procedures.

+ Required to meet productivity standards as set forth by the management team and identify and report trends in call drivers to management.

**Why Kelly?**

As a Kelly Services candidate you will have access to numerous perks, including:

+ Exposure to a variety of career opportunities as a result of our expansive network of client companies

+ Career guides, information and tools to help you successfully position yourself throughout every stage of your career

+ Access to more than 3,000 online training courses through our Kelly Learning Center

+ Weekly pay and service bonus plans

+ Group- rate insurance options available immediately upon hire ( _Available for purchase and administered by a designated third-party vendor)_

**Great Opportunity! Apply Today!**

***Important information:** This position is recruited for a National Kelly Recruiter, not your local Kelly office. Please submit your resume to be considered for this position by pressing the **SUBMIT RESUME** button below. Please email Kim Smith at for any additional questions about the job posting.

**Why Kelly** **** **?**

At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
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