27 days old

Customer Service Representative (Inbound Call Center)

Kelly Services
Jacksonville, FL 32232
**Customer Service Representative II (Jacksonville)**

*****DIRECT HIRE!!*****

**Training is Remote but still need to reside in the Jacksonville area**

**Interviewing Immediately for Training Classes beginning 9/27, 10/4, 10/11, 10/18 & 10/25**

**Work Hours: Training 3 weeks 8am-5pm Monday-Friday done REMOTE a day or two and then ONSITE or REMOTE depending on option chosen followed by 2 weeks Nesting**

**On-Site Schedule 8am-5pm or 9am-6pm Monday-Friday (no evening or weekends required)**

**Remote Schedule - Must be flexible to work between** **1pm-10pm** **Monday-Friday**** (some earlier shifts may be available but the 1pm-10pm most likely - may work a rotation of every 3rd Saturday 9am-6pm if business needs dictate)

+ Answering inbound and making outbound calls

+ Responding to customer requests and delivering an exceptional quality of service to every customer.

+ Providing information and knowledgeable assistance by pulling up loan information and providing customers with the information they need quickly and accurately.

+ Adhering to schedules, multitasking, meeting deadlines, and providing verbal and written responses to customers as required.

+ Working as part of a dedicated team to explain policies and procedures to customers and find great solutions to their inquiries in a seamless and positive way.


+ High School Diploma/GED

+ One year of call center/customer service experience

+ Prefers financial services experience

**Pay Rate $16.50/hr. FIRM**

Apply with resume for immediate consideration.

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-08-23 Expires: 2021-10-11

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Customer Service Representative (Inbound Call Center)

Kelly Services
Jacksonville, FL 32232

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