CenterWatch

16 days old

Customer Service Representative

Kelly Services
Kansas City, MO 64106
**Job Description**


Looking for What-s Next in your career? A Financial Technology company located in Kansas City, MO has multiple openings for Call Center Customer Service Representatives on a Direct Hire basis! These Service Representatives will be responsible for servicing the customer over the phone in a timely manner assessing their needs, reviewing orders, troubleshoot issues, and verifying accounts


Hiring Event: Wednesday, October 30th

Position: Direct Hire Customer Service

Time: 9:00am - 4:00pm

Location: Kelly Services

Address: 9200 Indian Creek Pkwy, Suite 9, Overland Park

Contact Information: 913-661-0740 | 6472@kellyservices.com


Shift: Monday - Friday 8am-5pm (Some Flexibility)

Pay: $15-16 Depending on Experience


Additional Responsibilities:

- Provide the ideal customer experience on every inbound call regarding questions, purchases, withdrawals and rebalances

- Average 75-100 inbound calls a day

- Strong technical skills in Microsoft office, CRM or Salesforce experience a plus

- Able to work with upset or irate customers while maintaining a professional manner

- Able to work with multiple programs at once using dual screens & auto dialer

- Adhere to call center metrics including availability, adherence, and quality

- Follow up with customers via phone, email, and fax.

- Strong attention to detail and ability to work in a fast-paced, call center environment.


Benefits:

- Company offers a comprehensive benefits package including medical, dental & vision

- Up to 2 weeks of PTO and 10 Paid Holidays

- Educational Assistance, 401K matching & employee recognition!


**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-28 Expires: 2019-11-28

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Customer Service Representative

Kelly Services
Kansas City, MO 64106

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