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24 days old

Customer Service Representative

Kelly Services
Kutztown, PA 19530
**Distribution CSR**



Kelly is currently seeking a Distribution Customer Service Representative for a temp to hire opportunity in Kutztown area.



As a Customer Service Rep placed with Kelly, you will be responsible for carrying out all customer service actives including responding to customer inquiries, processing orders and receipts, and handling complaints.



We have second and third shift openings.



**Schedules** :



Second shift: 4pm-12am



Third shift: 10pm- 6:30am



**Training Hours** : for first 2 weeks: 8am-4pm Monday-Friday



**Pay** : 17.50 per hour for both second and third



**Duties:**




+ Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner

+ Processes and inputs all customer orders

+ Produces stock reports to check for product availability

+ Produces all related paperwork and necessary information required for customer work orders

+ Coordinates special and last-minute shipping requests with the Traffic and Operations

+ Departments, expediting any order as necessary

+ Provides follow up with other departments to ensure service standards are being met

+ Assures proper invoicing of accounts by verifying computer generated invoices

+ Prepares shipping and tracing information to customers as required

+ Maintains damage records and back order logs

+ Communicates customer feedback to management including any signs of dissatisfaction

+ Acts as a liaison between the warehouse and the customer in administration of the accounts and between the office and customers regarding invoicing and credit changes

+ Oversees all paperwork associated with orders and maintain the corresponding files

+ Maintains current and accurate procedure manual, which details the processing requirements for each account



**Job Requirements:**




+ Must have at least 2 years of recent Customer Service experience

+ Must have experience with invoicing and/or process customer orders

+ Preferred to have experience working in a warehouse facility or with a logistics company

+ Must have excellent communication skills, both in writing and over the phone





**Why Kelly?**





With Kelly, youll have access to some of the worlds highest-regarded scientific organizationsproviding you with opportunities to work on todays most challenging, research-intensive, and relevant projects. Our connections can lead you to innovative scientific pursuits youll be proud to help advance. We work with 99 of the _Fortune_ 100 companies and found opportunities for more than 11,000 scientific professionals last year.





As a Kelly employee, you will have access to numerous perks, including:




+ Exposure to a variety of career opportunities as a result of our expansive network of client companies

+ Career guides, information and tools to help you successfully position yourself throughout every stage of your career

+ Access to more than 3,000 online training courses through our Kelly Learning Center

+ Weekly pay and service bonus plans

+ Group- rate insurance options available immediately upon hire*






**You pursued a career in health science to fuel your quest for knowledge and your desire to make the world a better place.**





**Let Kelly fuel your careerconnect with us today.**



_Kelly is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, and Gender Identity, and is committed to employing a diverse workforce._










**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-10-02 Expires: 2020-11-02

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Customer Service Representative

Kelly Services
Kutztown, PA 19530

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