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24 days old

Customer Service Representative

Kelly Services
Lake Jackson, TX 77566
Job Title: Customer Service Representative



Advancement Opportunity: Become a Licensed Insurance Agent



Pay Rate: $12.00 - $14.00 with an opportunity to increase within 30-60 days



In this role, you will be responsible for answering customer queries, dealing with complaints, and providing potential customers with detailed information about our products.



You may also be required to review a customers policy and direct calls to sales agents when a policy needs to be initiated or upgraded.



To ensure success as an Insurance Customer Service Representative, you should have a friendly and professional demeanor, good communication skills, and the ability to stay calm under pressure.



**Insurance Customer Service Representative Responsibilities:**




+ Learning and understanding company insurance products.

+ Answering calls and responding to customer complaints.

+ Accessing customer accounts and policy schedules.

+ Providing customers with detailed information about policies and products.

+ Recommending available products.

+ Managing the customer complaint database.

+ Sell or update policy when needed

+ High school diploma or GED.

+ Previous experience working as a Customer Service Representative.

+ In-depth knowledge of insurance products and policy schedules.

+ Friendly and professional demeanor.

+ Excellent communication and interpersonal skills.

+ Basic computer skills and knowledge of database software.

+ High-level typing skills.

+ Advanced knowledge of telephone and call forwarding systems.

+ Ability to remain calm in stressful situations.

+ WANTED- Smiling, energetic and creative Team member who loves helping others.




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-08-31 Expires: 2020-10-01

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Customer Service Representative

Kelly Services
Lake Jackson, TX 77566

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