30 days old

Customer Service Representative

Kelly Services
Lyndhurst, NJ 07071
**Customer Service Representative**

Our valued client located in Lyndhurst, NJ is an International Distributor and Converter of fine cotton printed fabrics for the quilt, craft and home decor industries. They are currently seeking an experienced Customer Service Representative to join their growing team. This role is a permanent direct hire placement, with a salary range of 35-40K, in addition to a full benefits package. The hours for this role are 9am 5pm with a paid 1 hour lunch, however 2 weeks per month applicants must be able to work 11am 7pm on Monday, Wednesday and Thursday, with a paid 1 hour lunch.


Answer emails and phones daily, promptly, accurately, and courteously.

Track orders promptly and accurately.

Recognize and respond to cross-sell opportunities presented in order calls or email requests.

Resolve customer service problems promptly and accurately, within proscribed company guidelines, and in a manner designed to retain and promote customer loyalty.

Assist with order verification, damaged/lost package claims and reshipment.


Computer knowledge ESPECIALLY EXCEL (intermediate level skill required)

Minimum 1 year customer service experience

Ability to work independently and as a team member

Ability to pay attention to detail and accuracy

Active participation in problem solving

Professional demeanor in all communication

*** Email resumes to Kerrie at or call 516-476-7765 for immediate consideration ***

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-05-17 Expires: 2021-06-17

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Customer Service Representative

Kelly Services
Lyndhurst, NJ 07071

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