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5 days old

Customer Service Representative

Kelly Services
Maryville, TN 37803
**Whats next for you? This great job.** Finding a job that fits your lifestyle isnt always easy. Thats where Kelly Professional & Industrial comes in. Were seeking **Customer Service Representatives** to work at a rapidly growing womens fashion brand in Maryville, TN. Were here to help you find something great that works for youso you wont miss a moment of what really matters in your life.


**Position Overview**


The function of the **Customer Service Representative** position is to be responsible for providing inspiring customer service while responding to incoming calls, emails, and letters from customers. A successful candidate will demonstrate the ability to problem-solve efficiently and promptly.


**Primary Responsibilities**


+ Answer multi-line phone system and direct calls to appropriate home office department

+ Directs guest services efforts consistent with company standards

+ Ability to evaluate situations and make appropriate business decisions

+ Must be self-motivated with the ability to work in a demanding, fast paced, ever-evolving environment

+ Maintain a working knowledge of product detail

+ Understand systems that comply with locating items in inventory database

+ Ability to manage multiple and/or conflicting responsibilities

+ Good computer skills with knowledge of email functions and Microsoft Office

+ Excellent verbal and written communication skills

+ Effective organizational and interpersonal skills required

+ Outstanding customer service skills including researching and resolving customer issues

+ Excellent problem solving skills

+ Detail oriented


**Desired Education and Experience**


+ High School diploma required; Associate or Bachelor degree preferred

+ Minimum of 6 months customer service or call center experience preferred


**What happens next**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover whats next in your career is what were all about, so lets get to work. Apply today!


\#TJP2021_PNI


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-10-13 Expires: 2021-11-13

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Customer Service Representative

Kelly Services
Maryville, TN 37803

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