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Customer Service Representative

Kelly Services


Location:
Mason, OH
Date:
04/25/2018
2018-04-252018-05-24
Job Code:
US41L3JM_BH1420758
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Customer Service Representative

Jobid US41L3JM_BH1420758

Location: Mason, OH, 45040, USA

Description Kelly Services is currently looking for several Customer Service Representatives for one of our top clients in Mason, OH. As a Customer Service Representative, you will perform outbound calls to members and medical offices. Our client’s dynamic environment is the perfect place to take your career to the next level.

**Pay:$11.50/hr**

**Training:** Training will be 2 weeks. Shift will be Monday-Friday 8:00am-4:30pm for training and then after shifts will be assigned.

**SHIFTS available** : Tuesday-Saturday 8:00am-4:30pm or 9:00am-5:30pm.



**Responsibilities:**

• Performs outbound calls to members and doctors’ offices to notify outcome of prior authorization, case details, and coverage dates
• Documents a call logs in the computer system (using multiple systems), and monitors outbound reporting to ensure timeliness of call completion
• Monitors requests via e-mail for outbound call notifications
• Requires proficiency in typing, communication, and customer service
• Additional duties as assigned


**Job Requirements:**


+ High School diploma or equivalent.
+ Requires proficiency in typing, communication, and customer service.
**As a Kelly employee, you’ll have access to world-class perks, including:**


+ Kelly-sponsored Affordable Care Act health care coverage available to eligible employees
+ Group insurance options*
+ Service bonus plan
+ Holiday pay plan
+ Weekly electronic pay options
+ Online training campus that provides more than 3,000 free courses to help improve and develop skills
+ Exclusive online employee community
+ Employee assistance program available at no cost
+ Corporate discounts
+ Transportation Spending Accounts
+ Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.
If this sounds like an opportunity that you would like to explore further, apply now.

**Important information**

**This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position.**

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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