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Customer Service Representative

Kelly Services

Miami, FL
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Customer Service Representative

Jobid US249BAS_BH1383074

Location: Miami, FL, 33126, USA

Description **Kelly Services is hiring multiple Customer Service Representatives for one of our top clients in Miami FL!**

**Start Date:** 3/19/2018

**End Date:** 3/11/2019 – Possible Temp to Hire

**Schedule:** Must be available Monday – Friday for an 8 hour shift between the hours of 11:00am – 10:00pm And Saturday and Sunday's ( 4 week training)

**Pay Rate:** $11.00/hour

**Location:** 11222 Quail Roost Dr. Miami FL 33157

Have questions? Chat with me:

**Position details:**

+ As part of the Mobile Services Department, handle a high volume of in-bound calls from our customers by researching and resolving inquiries as it relates to billing questions, technical support, and product inquiries.
+ Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.
+ A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.

+ Ability to adapt easily as procedures/assignments change
+ Ability to multi-task and organize
+ A minimum of 6 months experience in a call center environment preferred
+ Available to work overtime weekly and/or Saturday hours as workload demands
+ Strong verbal and written communication skills
+ Bilingual in Spanish is a plus (Read and Write Fluently)

High school diploma or equivalent

Have questions? Chat with me:

If you are interested in this position please apply and follow up with an email to me, Amanda Spinasanto, at with your resume attached and CSR Miami in the subject line.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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