4 days old

Customer Service Representative

Kelly Services
Minneapolis, MN 55405
Kelly Services is looking for a Customer Service Representative for a company located in Minneapolis, MN.

**Pay Rate:**

- $18 an hour


- Monday to Friday (8:00am 4:30pm)

**Job Duties:**

- Inputting work orders received into the Filemaker system

- Inputting import, export, and reposition work orders

- Updating order statuses in Filemaker (PN and APT status)

- Verifying work order information such as rates, accessorial (additional) charges, and storage charges

- Scheduling pre-pull of loads in the system for dispatch

- Coordinating appointments with dispatch

- Accept loads and update customer websites

- Tracing containers on the rail/port websites

- Using rail websites (CN, CSX, NS, CP, KCS, BNSF, UP) to track container locations and arrival times

- Using port websites to monitor vessel arrivals, identifying when containers are grounded and released

- Update last free day (LFD) once containers have arrived

- Following up with customers on deliveries, last free day, earliest return date, and cut-off times

- Confirming and scheduling delivery times with the consignee

- Coordinating pick-up numbers and loading times with the shipper

- Generating rates for customers and broker carriers

- Quoting rates plus additional charges (fuel, detention, chassis, and chassis split)

- Ensuring weight of the loads are legal and if carrying Hazmat material


- High School Diploma or GED

- Previous customer service experience

- Proficient computer skills

- Ability to problem solve and analyze customer problems/issues

- Comfortable with the trucking industry

- Ability to work in a fast-paced environment

- Strong accuracy and attention to detail

If interested, apply to this posting for immediate consideration!


**Get a complete career fit with Kelly** **** **.**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-23 Expires: 2022-10-24

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Customer Service Representative

Kelly Services
Minneapolis, MN 55405

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