JobWatch

30 days old

Customer Service Representative

Kelly Services
Moline, IL 61266
What's next for you? This great job. Finding a job that fits your lifestyle isn't always easy. That's where Kelly Professional & Industrial comes in. We're seeking a Customer Service Representative for a manufacturing company located in Moline, IL. We're here to help you find something great that works for you!


Description: Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention.


Duties:


+ Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level.

+ Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility.

+ Distributes additional product/service/policy information to customers, dealers, and company's personnel. Develops common solutions to problems with team members to maintain required service levels.

+ Maintains the accuracy and availability of customer related information on-line.

+ Assists in the promotion of the company's products/services/programs through special program offerings, special mailings and pro-active user contact.

+ Negotiates with customers, dealers and company personnel to provide the proper policy execution and adequate resolution.


Requirements:


+ Minimum 2 year degree required. Recent BS grad is fine as well .

+ Position requires someone whom is self directed and self motivated.

+ Customer service or dealership experience is preferred.

+ Computer including Microsoft Office proficiency is required. Familiarity with SAP is a plus

+ 1st shift position, 7:00-3:30 pm. Business casual dress code.


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-05-14 Expires: 2021-06-14

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Customer Service Representative

Kelly Services
Moline, IL 61266

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