JobWatch

1+ months

Customer Service Representative

Kelly Services
Monroe, LA 71201
**Job Description**


The primary purpose of the Customer Service Representative is to provide customer counter service, resolve client concerns, and promote additional service opportunities to existing dry cleaning clients. Their focus is to ensure excellent quality standards while providing a friendly, pleasant, and efficient experience to the customers.

Essential Functions

Manage all walk-in and telephone contact with customers

Check dry-cleaning orders in and out of the store

Accurately process customer payment for services

Manage opening and closing of assigned store

Build sustainable, positive relationships with customers and coworkers

Follow customer interaction guidelines per company policy

Meet/exceed store goals

Communicate effectively with peers and managers, providing customer feedback to Manager

Take part in all required team meetings


**Requirements**


Competencies

Solid communication skills; patient, empathetic, and open

Solid problem solving skills

Ability to work in a team environment yet manage own work independently

Professional, clean appearance

Ability to multi-task, manage time, and prioritize effectively

Pleasant, friendly, out-going demeanor

Excellent customer service skills


**Highlights**


Mon, Tues, Thurs, Fri - 7:00 AM-6:00 PM; 1\2 Day every other Saturday $9-$11 per hour.


**Why KellyConnect** **** **?**



Each year, we find work for nearly 23,000 call center employees. We offer temporary, temporary-to-hire, and direct-hire roles for both traditional office and home-based assignments. Our connections, from small- and mid-sized companies to 90 of the Fortune 100, can open your job search to a new world of opportunities. You get a more flexible careeryour waychoosing the positions you want, when and where you want to go, and always for competitive pay.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity Equal Employment Opportunity is The Law.
Posted: 2019-12-23 Expires: 2020-02-22

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Customer Service Representative

Kelly Services
Monroe, LA 71201

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