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6 days old

Customer Service Representative

Kelly Services
Naperville, IL 60540
One of our clients, is currently seeking **Customer Service Associates** for temporary contract positions with the possibility of an ongoing extension, these positions are located in **Naperville, IL and you must be able to work at this location.**



By working for our client, you will be exposed to a large global company (listed on the NYSE), work for one of the most financially stable financial institutions within the U.S., work in a fast paced corporate environment and be an integral part to the Financial Services Team.



**JOB DESCRIPTION:**




+ Responsible, as first contact, for positive interaction with the customer to give a favorable impression of operations.

+ Ensure all procedures and processes are strictly adhered to within the Consumer Relations Department

+ Maintains close contact with customers to assess their requirements and handle the entire customer experience,

+ Analyze & reconcile, research & resolve various order, billing, collection, account and customer issues, disputes and enquiries.



**QUALIFICATIONS:**




+ HS Diploma or GED

+ Minimum of 2 years customer service or sales support experience, preferably in a high volume call center

+ Excellent Customer Service and communication skills

+ Previous experience in SAP / JDE / Siebel or other ERP/CRM systems

+ Intermediate to advanced knowledge of Microsoft Office applications (especially Excel)

+ Ability to deal effectively with difficult customers under stressful and/or challenging work conditions



**In addition to working with the worlds most recognized and trusted name in staffing, Kelly employees can expect:**




+ Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchaseand the coverage is portable*

+ Service bonus plan

+ Holiday pay plan

+ Weekly electronic pay options

+ Free online training campus available

+ Exclusive online employee community

+ Corporate discounts



****Important information** : This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, please use the SUBMIT RESUME button below to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position **(parisjm@kellyservices.com).** Your resume must be received via the **SUBMIT RESUME** button included within**




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

\#KellyGTS
Posted: 2020-09-14 Expires: 2020-10-15

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Customer Service Representative

Kelly Services
Naperville, IL 60540

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