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10 days old

Customer Service Representative

Kelly Services
Nashville, TN 37230
Kelly Services is now hiring for a Customer Service representative for a leading manufacturer of metal roofing and metal siding, in Nashville Tennessee area!


Position: Customer Service Representative


Pay is $15 hour


Hours: 7:30-4:30 with a one hour break


Interviews will be onsite.


Job Description:


This position assists customers with purchase selection, assists contractors and retail customers in determining needed materials for buildings, prepares job cost estimates and enters work orders in computer.


Some of the responsibilities of the Service Representative position are:


Receives and accurately processes orders for contractors, retail customers, and distributors.


Willing to learn how to manufacture trim. (not constant, only when needed)


Willing to learn how to pull orders from stock for customer orders. Including forklift operation


Makes sales to retail customers, contractors, distributors, and industries; collects monies and maintains cash drawer


Willing to be trained and learn out compile take-offs on buildings for all customers that need help with procedures and material lists for pole buildings, mini storages, residential roofs & commercial standing seam roofs.


Works with Service Center Manager in receiving and investigates customer complaints, problems or questions and otherwise assists customers by offering insight into what materials are used for a particular project or application.


Processes credit/debit memos.


Some of the requirements of the Service Representative position are:


Job responsibilities are:


70% customer interaction, working with computer for tracking, and handling customers through the buying process


10-15% working with sheer machine to trim metal for customer orders


10-15% forklift (As needed)


Education/Experience Requirements:


High school diploma or equivalent.


Basic construction knowledge and experience.


Knowledge and experience working with computers, MS Office Suite preferred and Adobe Acrobat software.


One year of general office experience preferred.


Must have strong customer facing / presentation skills.


Solid math and computational skills for giving customers quotes


Forklift is not required but they will train. #TJP2020


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-02-17 Expires: 2021-03-20

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Customer Service Representative

Kelly Services
Nashville, TN 37230

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