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1+ months

Customer Service Representative Needed!

Kelly Services
Carpinteria, CA 93013
**We're hiring for a Customer Service Representative!**


**Lets figure out whats next together.** If you ask us, this job looks great! Kelly Professional & Industrial is looking for a **Customer Service Representative** to work at a Premier Medical Device Manufacturer located in **Carpinteria, CA.**


**Seeking local candidates only.**


**Shift Hours:** 7:30 AM to 4:00 PM


**Type:** Temp to perm opportunity


**Wages:** $19.00 to $23.00 depending on experience


**Hybrid Opportunity - Must report to the office 3 to 4 days per week.**


Sound good? Take a closer look below at the Customer Service Representative details.


**Why you should apply to be a Customer Service Representative:**


Provide excellent customer service in accordance with company policies, procedures and philosophies. Enter customer information and orders into the order entry system and/or databases. Respond to inquiries related to product shipments, invoices and Medicare. Communicate with all internal departments for successful completion of daily sales.


**How will you contribute? Youll:**


+ Answer incoming phone calls in a timely and courteous manner.

+ Accurate data entry of sales orders and customer information in applicable Freudenberg Medical ERP and software programs.

+ Respond to incoming fax, e-mail, InHealth Store and US mail orders for all domestic customer types

+ Process and confirm international distributor orders.

+ Process and confirm web-store orders.

+ Answer basic Medicare questions

+ Explain product return requirements, including restock fees.

+ Resolve shipping delivery issues.

+ Participate in all product and sales promotions

+ Contact physicians for prescriptions, written orders and medical necessity orders and enter into ERP system


**Your Key Qualifications:**


+ Must have High School Diploma or GED

+ 1 year of experience servicing customers in the medical industry or 1 year in customer service

+ Proficiency in Word, Excel, PowerPoint, and email

+ Knowledge of medical terminology


**What happens next?**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover whats next in your career is what were all about, so lets get to work.


**Apply today to be a Customer Service Representative!**


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-03-18 Expires: 2022-06-02

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Customer Service Representative Needed!

Kelly Services
Carpinteria, CA 93013

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