23 days old

Customer Service Representative

Kelly Services
North Richland Hills, TX 76180
Kelly Services is currently working with a top client -- these are potential work from home Customer Service/Call Center Roles located in North Richland Hills, TX. These are front line support to the healthcare industry during the COVID-19 pandemic.

After 30 days Onsite, a Manager will determine your eligibility to WFH. These roles will be a year long assignment and we have multiple different schedules available.


+ Flexible to work 5 days a week, which includes 1 weekend day (Sat or Sun)

+ Must have high speed internet and be able to plug in to the internet (Cannot use WiFi, requires ethernet connection)

+ Computer and additional equipment will be provided

+ Must have a working Cell Phone

**Schedule and Payrate:**

+ $16/hr base pay

+ $17/hr for bilingual Spanish candidates

+ 5 days in a full week, 1 day off during the weekday and 1 day off on the weekend

+ Flexible to work between the hours of 7am to 10pm, 8-9 hour shifts

**Job Duties:**

+ Handles routine inbound and outbound customer care interactions and telephone answering service calls and is adept at providing good telephone etiquette, listening skills and empathy.

+ Handles basic customer care/answering service/donor calls based on training guidelines and responds according to specific guidelines within a prepared script or template.

+ Maintains customer confidentiality as needed and required by HIPPA bi laws.

+ Works on special projects, as needed.

+ Medical terminology background is a PLUS, not a must have

+ MUST be reliable and coachable

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-02-01 Expires: 2021-03-04

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Customer Service Representative

Kelly Services
North Richland Hills, TX 76180

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