12 days old

Customer Service Representative

Kelly Services
Northbrook, IL 60065
**Job Description**

Currently have immediate openings for Call Center Customer Service Reps located in Northbrook, IL.

These Call Center positions are temporary to hire with a starting pay between $15.50-$17.00/HR based on experience and qualifications. Shift is Monday-Friday between the hours of 7:00AM-7:00PM working 8 hour shifts.

Additional responsibilities include:

- Assist customers with general account info, billing issues, or light troubleshooting.

- Provide the ideal customer experience on every call.

- Able to work with upset or irate customers while maintaining professional.

- Average 75-100 calls plus a day.

- Able to work with multiple programs at once.

- Adhere to call center metrics to meet company quality assurance goals.

- Follow up with customers via phone, email, and fax.


Customer Service requirements:

- Previous Call center or heavy over the phone experience required.

- Superior customer service and communication skills.

- Strong technical skills in Microsoft office. CRM or Salesforce experience a plus.

- Strong attention to detail and ability to work in a fast-paced, call center environment.

- Open to change and coach-able

- High enthusiasm, energy, and customer driven.

- High School Diploma or equivalent.

Company Perks:

- Weekly Paychecks.

- Excellent work culture and team building environment.

- The opportunity to be hired on permanently for proven performers.

Qualified Call Center Customer Service reps should apply directly to posting or email resume to For additional questions in regard to this Customer Service role, please contact 847-995-9350.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-01-10 Expires: 2020-02-10

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Customer Service Representative

Kelly Services
Northbrook, IL 60065

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