CenterWatch

1+ months

Customer Service Representative- OH

Kelly Services
Springfield, OH 45502
Kelly Services is currently looking for a **Customer Care Specialist** to work on site for a prestigious global Fortune 300 company located in Springfield, Ohio.



Hours will vary, to be discussed during the interview!



Pay Rate Range: $13.00 - $14.00


**Description:**

Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer

They have adherence times and handle times to meet.

Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.

This role requires listening to customers concerns and showing empathy while resolving their issue.

You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.


**Skills** :




+ Must be able to show empathy, have solid communication skills, sound analytical skills

+ Personable, reliable, someone that can accept feedback and implement the corrective action immediately.

+ Problem solving, critical thinking, effective and professional, verbal and written communication.



**As a Kelly employee, youll have access to world-class perks, including:**




+ Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

+ Group insurance options*

+ Service bonus plan

+ Holiday pay plan

+ Weekly electronic pay options

+ Online training campus that provides more than 3,000 free courses to help improve and develop



Please note - this position is being recruited not by your local branch office. You can apply directly with your resume to mila.rusu@kellyservices.com





\#MD2019




**Why Kelly** **** **?**


At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.




**AboutKelly Services** ****




As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .


Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-06-24 Expires: 2019-09-19

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Customer Service Representative- OH

Kelly Services
Springfield, OH 45502

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