18 days old

Customer Service Representative

Kelly Services
Pavilion, NY 14525
**Title: Customer Service Representative**

**Location:** Pavilion, NY

**Hours:** Monday - Friday 7:00 am - 4:00 pm **OR** 8:00 am - 5:00 pm

**Pay:** $19 - $20.50 /hr.

This is a Temp to Hire Position! (90 days)

**The Role and the Company**

This Company is North Americas leading supplier of cement, aggregates, ready mix concrete, and asphalt. They have hundreds of plants and thousands of employees working across the United States and Canada. They are also part of Heidelberg Cement Group, one of the worlds largest building materials companies.

**What youll get to do**

+ Receive product orders and communicate with dispatchers to properly service your market area

+ Review orders for proper mix design, travel times, and correct job start times, and job or customer specific needs

+ Collaborate with plant and operations personnel to ensure that the assigned shipping area has the proper resources, personnel, and trucks available to provide superior customer service

+ Communicate effectively with customers to provide up to date information in regard to the companys ability to meet expected delivery times and service

+ Data entry of customer and job information, and run reports

+ Represent the company as the liaison between customers and operations personnel

**Essential Experience and Skills**

+ Strong computer skills

+ Proven ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume, and apply concepts of basic algebra and geometry in the work setting

+ Motivation and ability to work fluctuating hours and days in accordance with customer needs

+ Excellent communication skills and the proven ability to handle external and internal customers with tact and professionalism

**Preferred Experience and Skills**

+ High School Diploma

+ Education, trainings, or certifications beyond high school

+ Inside Sales, or sales experience

+ Product knowledge in concrete or construction materials

+ Bilingual

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-09-27 Expires: 2021-10-28

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Customer Service Representative

Kelly Services
Pavilion, NY 14525

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