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25 days old

Customer Service Representative

Kelly Services
Phoenix, AZ 85067
**Your next good thing is right here** . At Kelly Professional & Industrial, were all about helping you discover whats next in your career. And we just so happen to be seeking a **Customer Service Representative** to work for a client in Phoenix, AZ. If this sounds like the right fit for you, read on and apply!


**Hours** : 8:00AM - 5:00PM


**Pay Rate** : $18.25


**JOB DUTIES AND RESPONSIBILITIES:**


+ Receive, investigate and respond to all customer inquiries regarding shipments, products, and complaints. Interact with customers in a positive, friendly manner that ensures high customer retention.

+ Talk with customers by phone concerning orders, returns and shipments and provide product information on claims, processes and warranties.

+ Call customers when necessary to advise shipment delay and/or information necessary to process orders. Answer product availability questions; suggesting information about other products and services. Follow through on customer requests as needed.

+ Arrange transfer of inventory from other Service Centers as needed.

+ Make changes to or cancel orders/backorders.

+ Initiate orders for replacement parts and/or for correcting errors (shortages, wrong item shipped, etc.).

+ Initiate file maintenance for corrections to computers customer file. Perform clerical duties such as filing invoices.

+ Operates high volume mail management systems

+ Generates reports for digital printing, imaging, and mail systems in digital format.

+ Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.

+ Uses all copier equipment, calculator, fax machine, postage meter and some PC. - Performs filing duties, which may include purging and archiving old documents.


**QUALIFICATIONS**


+ High School diploma or GED; Associates Degree preferred.

+ Occasional lifting 40-80lbs

+ Excellent customer service skills (friendly, courteous, professional, and helpful).

+ Proficient with Microsoft Windows 2000/XP Professional.

+ SAP experience strongly desired.


**What happens next?**


Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a **Customer Service Representative** today!


\#CB


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-07-20 Expires: 2022-08-20

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Customer Service Representative

Kelly Services
Phoenix, AZ 85067

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