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20 days old

Customer Service Representative & Processor

Kelly Services
Grand Forks, ND 58202
Kelly Services is hiring for a **Customer Service Representative & Processor** position in the **Grand Forks, ND** area!


**PAY/SCHEDULE:**


+ **Schedule** : Monday - Friday, 8:00AM 5:00PM

+ **Pay Rate** : $15.00 - $17.00/Hour (Depending on Experience)

+ **Contract position with potential for permanent hire**


**RESPONSIBILITIES:**


+ Process all enrollments, changes, and terminations in a timely manner

+ Handle or refer insured's questions and concerns to Producer, Account Manager, or Account Executive

+ Assist in maintaining accurate, organized customer files in accordance with established procedures

+ Assist Account Executive in checking policies for accuracy and prepare for delivery to insured

+ Check policies/renewals for accuracy and prepare for delivery, consulting AE or AM as necessary to ensure quality

+ Perform other duties and projects as assigned by Producer/Management/Account manager

+ Review renewal lists (60-90 days in advance) with Account Executive, to achieve timely renewal process

+ Perform other duties and projects as assigned by Producer/Management/Account Executive/Account Manager


**MINIMUM QUALIFICATIONS:**


+ High school diploma or equivalent

+ Accurate, attentive, and detail-oriented with an ability to multitask

+ Basic mathematical skills

+ Excellent communication skills

+ Ability to interact with clients in a courteous, professional manner

+ Ability to work in a team

+ Basic knowledge of the following computer systems and programs: Windows, Microsoft Word, and Microsoft Excel

+ Willing to obtain Life/Health Insurance Agent License (ND, MN, or both) within 12 (twelve) months of initial employment


**PERFERRED QUALIFICATIONS:**


+ Associate degree, college degree, or other higher education

+ Experience in the insurance industry


**INTERNAL EDUCATION REQUIREMENTS (AFTER HIRE)**


+ National Alliance Courses in the following to be completed within two (2) years of hiring:

+ Introduction to Employee Benefits

+ Introduction to Life & Health Insurance

+ Introduction to Employee Benefit Health Care

+ The following education is supported, but not required:

+ CEBS Designation (GBA track unless otherwise authorized)

+ CPCU or CIC


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-05-28 Expires: 2021-06-28

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Customer Service Representative & Processor

Kelly Services
Grand Forks, ND 58202

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