24 days old

Customer Service Representative

Kelly Services
Quincy, MA 02170
**Immediate opportunity for an experienced customer service representative!** We are looking for support on a 3-6 month temporary position with a local bank located in Quincy, MA. This role will primarily handle client calls in the call center, working with a high volume of phone calls.

**As a Customer Service Representative, you will:**

+ Assist clients and potential clients in a call center environment

+ Answer questions about products and services and resolve issues that may arise

+ Identify cross-sell opportunities and cross-sells services to members.

+ Ensure the appropriate records are maintained on internal systems and required reports are prepared.

**We are looking for candidates with:**

+ 1-3 years related experience

+ Strong interpersonal skills to include first-level conflict resolution, building relationships, and soliciting cooperation.

+ High degree of confidentiality and discretion, requiring diplomacy and tact in communication.

+ The average amount of calls per week are 300-400.

Apply today for immediate consideration!

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-03-19 Expires: 2021-04-19

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Customer Service Representative

Kelly Services
Quincy, MA 02170

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