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8 days old

Customer Service Representative

Kelly Services
Rochester, NY 14651
Kelly Services is currently seeking a Customer Service Representative for a Fortune 500 company in Rochester, NY.



As a Customer Service Representative placed with Kelly Services, you will handle incoming phone, fax, and email activity to process orders and provide problem resolution. Our client is one of the best-known and most respected healthcare companies and is the perfect place to take your customer service career to the next level!





**Additional Responsibilities Include:**



+ You will effectively use technology and software, including Call Center Express, Salesforce.com, and SharePoint, to respond to customers quickly and accurately

+ Process orders, quotes, solve problems, and provide product information and solutions to customers

+ Enhance the customer experience through consistent follow-up, communication and high attention to detail

+ You will build and maintain relationships with external customers, including eye care professionals





**Job Requirements:**



+ High School Diploma required, Associates Degree preferred

+ Previous customer service experience

+ Ability to work in a fast-paced environment while maintaining a professional demeanor

+ Excellent communication and organizational skills





**Shift:**



+ 10 am 6:30 pm _(9:00 am 5:30 pm during training period)_





**As a Kelly employee, youll have access to world-class perks, including:**



+ Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

+ Group insurance options*

+ Service bonus plan

+ Holiday pay plan

+ Weekly electronic pay options

+ Online training campus that provides more than 3,000 free courses to help improve and develop skills

+ Exclusive online employee community

+ Employee assistance program available at no cost

+ Corporate discounts

+ Transportation Spending Accounts



*Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.





Please note - this position is being recruited for by a remote Kelly office, not your local branch office. You can apply directly to this posting or email your resume to julk948@kellyservices.com at mailto:Julie.Kunzmann@kellyservices.com .



Apply today!




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-01-13 Expires: 2020-02-13

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Customer Service Representative

Kelly Services
Rochester, NY 14651

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