5 days old

Customer Service Representative

Kelly Services
Warren, MI 48093
**Job Description**

Customer Service Representative

Immediate Need


- Answer product and service questions

- Suggest information about other products and services.

- Process orders, prepare correspondences and fulfill customer needs to ensure customer


- Ensure excellent service standards and maintain high customer satisfaction.


-- Resolve service problems

-- Recommend potential products or services

-- Prepare product or service reports

-- Contribute to team effort

-- Manage large amounts of incoming calls

-- Identify and assess customers' needs to achieve satisfaction

-- Provide accurate, valid and complete information

-- Handle complaints, provide appropriate solutions

-- Keep records of customer interactions, process customer accounts and file documents

-- Follow communication procedures, guidelines and policies

-- Go the extra mile to engage customers

-- Assist with placement of orders, refunds, or exchanges

-- Take payment information and other pertinent information

-- Utilize computer technology to handle high call volumes

-- Close out or open call records

-- Ability to multi-task, prioritize and manage time effectively, Positive Attitude, Attention to

Detail, People Oriented, Organizational Skills.

-- Ability to calculate figures and amounts

Computer Skills

Word-processing, Spreadsheets, E-mail, Order processing, Database software, and Microsoft Office.

Please apply online today or send your resume to

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-01-13 Expires: 2020-02-13

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Customer Service Representative

Kelly Services
Warren, MI 48093

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