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18 days old

Customer Service Representative

Kelly Services
Weatogue, CT 06089
**Customer Service Representative- Simsbury, CT**



Kelly Services is currently seeking candidates for the Customer Service Rep (CSR) position within the Specialty Insurance Underwriting Services Branch (USB) for our client, a leading insurance company, at their location in Simsbury, CT.

This client provides solutions to commercial customers from a wide variety of industries within the public, private and not-for-profit sectors. The lines of coverage include directors and officers liability, employment practices liability, crime, fiduciary, kidnap and ransom, cyber security, errors and omissions, and others.



**Pay rate:** $16.50/hour



**Schedule:** Monday-Friday, normal business hours.



**Note:** This position will initially be remote, until the site opens back up



**Primary Responsibilities and Duties:**




+ Rating, quoting, booking and issuing functions for private and not-for profit new business

+ Quote letter creation

+ Working directly with underwriters and building strong customer relationships

+ Handling a significant amount of computer processing of email correspondence and effectively using automated systems for policy issuance

+ Consistently meeting service standards

+ Developing an understanding the underwriting strategies supported by the USB



**Requirements:**




+ Ability to handle a high volume of work in a fast-paced, deadline-oriented environment

+ Proven desk and time management skills including multi-tasking and prioritizing

+ Effective analytical skills with the ability to make sound decisions

+ Confidence in collaborating with underwriters and underwriting leadership

+ Effective verbal and written communication skills

+ Ability to work independently and within a team

+ Agility in adapting to changing conditions (e.g., new strategies, workflows, technology).

+ Bachelors degree or equivalent preferred

+ Most successful candidates have a-Basic to advanced basic knowledge of Microsoft office suite and other business-related software, including but not limited to formula creating and logical/analytical functions

+ Prior insurance and/or customer service experience is a plus



**Term of Assignment:**




+ ASAP through March 16th, 2021; This is a temp-to-hire position



**Important information:**



This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position. If you have questions about the opening, you may contact the recruiter for this position at krir349@kellyservices.com .




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

\#KellyGTS
Posted: 2020-11-13 Expires: 2020-12-14

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Customer Service Representative

Kelly Services
Weatogue, CT 06089

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