1+ months

Customer Service Representative

Kelly Services
West Point, GA 31833
**Job Description**

Local company looking for CSR for the West Point Area. This job will consist of contacting assigned customers on outbound calls to arrange payment of past due account balances. Business and Residential accounts. Accept inbound calls from customers to arrange payments.

Credit & collections processes and procedures must be followed and must be able to negotiate payment terms within policies. Refer special credit arrangements, escalations, and high-level problematic accounts to appropriate leadership personnel for resolution and coordinate with other departments when needed.

Experience/Skills Needed:

Must possess excellent Customer Service and Communication Skills and a Great Attitude. Good analytical and problem-solving skill are also a must.

Prior Collection experience is a plus. Knowledge of credit and collection best practices and regulations including TCPA, FDCPA, PCI and Legal requirements is preferred.

Excellent Computer Skills including MS Office and SharePoint are needed. CALL CENTER EXPERIENCE IS A MUST!!

High school diploma or equivalent is required. M-F 8-5. $12 Per Hour. Please email Resumes to

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-09-20 Expires: 2019-11-21

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Customer Service Representative

Kelly Services
West Point, GA 31833

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