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Customer Service Representative

Kelly Services

Westlake Village, CA 91359
Kelly Services
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Job Details

Kelly Services is currently seeking **Customer Service Representatives** for one of our top Healthcare Insurance clients in Thousand Oaks, CA and Woodland Hills, CA.

**Working Hours:** 8:30 AM to 5:00 PM Monday through Friday

**Pay Rate Range:** $17/hour

The **Customer Service Representatives** will provide customer service support to clients or brokers for Healthcare Insurance products by telephone or written communication.

**Job Duties:**

+ Receiving calls and responds to inquiries and requests for assistance.

+ Identifies problem, troubleshoots, and provides advice to assist callers.

+ Will be expected to average a certain number of phone calls per representative per week, average pieces of correspondence to be processed per day.

+ Coordinates mailings and fulfillment requests.

+ Performs other duties as assigned.

**Job Requirements:**

+ High School diploma or equivalent.

+ Must have at least 1 year of Customer Service Call Center experience.

+ Excellent oral, written and interpersonal communication skills required.

+ Strong organizational, problem-solving and PC skills required.

+ Healthcare benefits, claims processing or membership knowledge preferred but not required.

+ Proficiency with computer navigation and data entry skills are required plus typing speed of 25+ word per minute.

**It's a great opportunity to get your foot in the door and gain valuable experience so apply today!!**

**As a Kelly Services candidate you will have access to numerous perks, including:**

+ Exposure to a variety of career opportunities as a result of our expansive network of client companies

+ Career guides, information and tools to help you successfully position yourself throughout every stage of your career

+ Access to more than 3,000 online training courses through our Kelly Learning Center

+ Weekly pay and service bonus plans

+ Group-rate insurance options available immediately upon hire*

_*Available for purchase and administered by a designated third-party vendor_

****Important information:** This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position by sending your resume for consideration.

**Why Kelly** **** **?**

At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
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