1+ months

Customer Service Representatives - Benefits

Kelly Services
Cincinnati, OH 45217
**Customer Service Representatives Benefits**

Mondays dont suck. Your job does.

Maybe its time to get a job that doesnt suck.

Kelly Services is hiring for Agency Service Representatives for our client, one of the nation's leading healthcare insurance companies, at their location in Cincinnati, OH.

This job may be whats next for you!

If you enjoy assisting customers with questions regarding their benefits, commissions, product information and policies, this job may be for you. Do you have skills in building rapport and translating complex plan information into simple explanations and instructions? You will use web-based systems for information gathering and troubleshooting issues. And working in this positive team environment will change the way you experience Mondays.

**Take a look at your key responsibilities:**

+ Assist agents and brokers via telephone or written communication.

+ Respond to inquiries involving commissions, legislation, product information and policies and procedures for Individual, Small Group, Dental and Life. Will be expected to average a certain number of phone calls per representative per week, average pieces of correspondence to be processed per day.

+ Coordinate mailings and fulfillment requests.

+ Assist in broker road shows.

+ Provide reports to brokers.

**Skills and Qualifications:**

+ High School Graduate or equivalent.

+ Previous health insurance industry experience preferred.

+ Advanced benefits, claims processing or membership knowledge preferred.

+ Customer Service

+ Call Center Experience Preferred but Not Required

+ Microsoft Windows and Office Suite

+ Detailed oriented, accurate, organized and dependable.

This is three-month contract during Open Enrollment season with the possibility of extension. We offer competitive pay including service bonus and holiday pay, free access to our Kelly Learning Center, our on-line training platform. Other key elements of this job include:

+ Schedule: You will need to be available for any from Monday through Friday, 8am to 6pm.

+ We offer a pay rate of $15.50/hour

This position is handled by our virtual recruiting team and not your local Kelly branch. Our team works remotely and takes phenomenal pride in helping job seekers find their next great job opportunity.

If this sounds like an ideal fit for you, please submit your resume and Mondays will never feel the same again.


**Why Kelly** **** **?**

At Kelly
Services , we work with the best. Our clients include 95 of the Fortune
100 companies, and more than 70,000 hiring managers rely on Kelly annually to access
the best talent to drive their business forward. If you only make one career connection today, connect
with Kelly.

**AboutKelly Services** ****

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people
around the world and have a role in connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-05-24 Expires: 2019-09-02

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Customer Service Representatives - Benefits

Kelly Services
Cincinnati, OH 45217

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