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1+ months

Customer Service Representatives (entry call center) - Cutler, Bay, FL

Kelly Services
Cutler Bay, FL 33189
Looking for a change? How about an entry level call center? Need a schedule that ranges from late morning to late evening.... please read on!



Kelly Services is currently seeking several **Customer Service Representatives** (entry level) for one of our top clients in Cutler Bay, FL (33157)



**Pay Rate $12.25/Hr**

**Schedule: Monday through Friday Must be able to work- 11:00am to 10:00pm plus weekends 40 hours**

**Duration:12/2019 to 08/10/2020 (temp to perm)**

**Anticipated start date: 12/2019**



As the **Customer Service Representativ** e placed with Kelly Services, you will provide front line, direct contact with customers when filing claims over the phone.



**DUTIES**

Informs customers of the organizations products and/or services.

Files claims by collecting pertinent information from customers.

Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.

Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.

Processes and determines coverage by reviewing forms and other applicable records.

Maintains professionalism and effectively interacts with all contacts, both internal and external.

Maintains department quality standards and performs job duties as directed by supervisor



**EDUCATION/EXPERIENCE**

High School diploma or GED equivalent

Minimum of 6 months of customer service experience

Microsoft Knowledge - Word, Excel, Outlook, etc.




**Why Kelly?**

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

As a Kelly Services candidate you will have access to numerous perks, including:

Exposure to a variety of career opportunities as a result of our expansive network of client companies

Career guides, information and tools to help you successfully position yourself throughout every stage of your career

Access to more than 3,000 online training courses through our Kelly Learning Center

Weekly pay and service bonus plans

Group- rate insurance options available immediately upon hire*



**Let us help advance your career today.**

*Available for purchase and administered by a designated third-party vendor

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, and Gender Identity, and is committed to employing a diverse workforce.

\#MD2019





**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-09 Expires: 2019-12-05

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Customer Service Representatives (entry call center) - Cutler, Bay, FL

Kelly Services
Cutler Bay, FL 33189

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