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18 days old

Customer Service Representatives - Midland, GA

Kelly Services
Midland, GA 31820
Kelly Services is currently seeking several **Customer Service Representatives** for one of our top Insurance clients in **Midland, GA.**


These positions will be Word From Home until the environment is safe enough to return to office in Midland, GA. Internet is required, equipment will be provided. You must be able to work from home or in the **Midland office.**


**Pay rate: $15.50 per hour**

**Work Hours: Flexible to work any 8 hour shift between 8:00 AM and 9:00 PM Monday Friday**

**Duration: Long term opportunity**


**Job Description: Customer Service Representative**


As a Customer Care Representative you will guide members through their healthcare questions via customer calls and e-mails or help providers with answering questions about member plans

You will be the one helping them navigate their healthcare needs by explaining their benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate

You will be their guide to a better healthcare experience and ensure that they only need to call once to get the help they need

Focused on answering customer calls, demonstrating our values of caring as you proactively work to resolve our members questions and concerns

Strive for first call resolution, working to resolve member issues at the point of contact

Dual monitors and leverage computer based resources to find answers to customers questions, and help simplify next steps for members without giving them homework

May reach out to partners in other departments, or to Doctors offices to help resolve a customer concern

Support your teammates, flex as business needs require to ensure we are meeting the needs of our customers

No previous healthcare experience is needed, we will set you up for success with extensive work specific training

Strong work ethic and sense of responsibility for your team mates and our members, demonstrated by the simplest things like being on time and available to meet members needs, to being easy to work with and having a positive attitude

A passion for serving others, and willingness to learn the heath-care industry

Great communication and listening skills with the ability to be empathetic and desire to help resolve members questions at the first point of contact

High School diploma required

1 year of Customer Service experience in an electronic environment

Must have the Internet, equipment will be provided


As a Kelly Services candidate you will have access to numerous perks, including:

Exposure to a variety of career opportunities as a result of our expansive network of client companies

Career guides, information and tools to help you successfully position yourself throughout every stage of your career

Access to more than 3,000 online training courses through our Kelly Learning Center

Weekly pay and service bonus plans

Group- rate insurance options available immediately upon hire*


Apply Today!


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-05-26 Expires: 2021-06-26

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Customer Service Representatives - Midland, GA

Kelly Services
Midland, GA 31820

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