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10 days old

Customer Service Representatives

Kelly Services
St Paul, MN 55102
**Job Description**


Kelly Services is hiring Customer Service Representatives in Downtown St. Paul!


Interested? Apply to this posting, email 3412@kellyservices.com, or call 952-881-4020 to talk with a Recruiter.


Training - 6 weeks full time - hours will be 8am to 4:30pm.


After training, employees will be assigned a shift between the hours of 7am - 10pm, Monday-Friday. All candidates must be able to work any shift between 7am - 10pm. The shifts are re-bid every 6 months, to provide and opportunity to switch shifts twice per year. Once the shift is assigned, it is standard and does not change from week to week.


Duties:

-Develop customer relationships by providing understandable, concise, and accurate policy information through written and verbal communication.

-Reply to customers using multiple systems, technologies, and the coordination of other functions.

-Provide information on complex customer service issues requiring knowledge of life and health insurance, retirement, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.

-Communicate with customers regarding service request or problems; document, evaluate and resolve customers- inquiries.

-Thoroughly documents all contacts and conversations; follows up as required.


**Requirements**


-Minimum of 3 years experience with call center or customer service experience.

-Advanced knowledge of life and health insurance, retirement, annuity and investment products and the associated administration systems.

-Advanced understanding of Microsoft office suite, specifically Word and Excel.

-Strong verbal and written communication skills.

-Ability to maintain confidentiality of customer and company information.


**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-27 Expires: 2020-01-06

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Customer Service Representatives

Kelly Services
St Paul, MN 55102

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