27 days old

German Speaking Customer Service Agent

Kelly Services
Provo, UT 84605
**Job Description**

German Speaking Customer Service Agents needed for a top Utah County client!

Location: Provo, UT

Pay Rate: start up to $17 hourly


Follow communication -scripts- when handling different topics

Identify customers- needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Apply today! 801-373-1616

2255 N University Pkwy, Ste 7

Provo, UT 84604


2+ years of Customer Service and/or Member Support

Fluent written and verbal communication skills in English and German

Must have the ability to identify and solve problems and to multi task under deadlines

Must possess self-motivation, enthusiasm, a positive attitude and perform as a team player

Display attention to detail and accuracy in the work place

Good organizational skills and the ability to prioritize effectively

Must demonstrate judgment, tact and diplomacy in dealing with internal and external customers

Work on own initiative on daily routine tasks as well as solving system issues


Weekly electronic pay options

Group insurance options

Free online training campus available

Opportunities for advancement

Service bonus plan

Holiday benefit plan

Group medial, prescription, vision, dental, life, and short-term disability insurance options

Kelly-sponsored Affordable Care Act (ACA) health care coverage

Employee assistance program (EAP)

Transportation spending accounts

Employee discounts

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-15 Expires: 2020-01-06

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German Speaking Customer Service Agent

Kelly Services
Provo, UT 84605

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