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28 days old

Customer Service Reps Needed in North Richland Hills, TX

Kelly Services
North Richland Hills, TX 76180
At **Kelly** , we believe in connecting people to work in ways that enrich their lives, and we are constantly striving to provide top talent with their next great career opportunity. Currently, we are looking for multiple Customer Service Representatives in the North Richland Hills area.


PRIMARY RESPONSIBILITIES:


+ Processes inbound and outbound customer service calls professionally, efficiently, courteously and with appropriate discretion and sense of urgency.

+ Takes and dispatches messages accurately while following strict protocols provided by clients.

+ Assists with representative training, as needed.

+ Works on special projects, as needed.

+ Exceptional telephone etiquette is required as well as the ability to maintain complete confidentiality of any and all information gained while performing this role.

+ Demonstrates a general knowledge of medical terminology a plus .

+ Previous customer service or call center experience preferred.

+ Demonstrated ability to type 30 words per minute preferred.

+ Proficient in the English language.

+ Bilingual (Spanish and English).

+ Demonstrates a good working knowledge of Microsoft Office, in order to successfully navigate through the multiple computer systems.

+ Demonstrates the ability to gain a basic understanding of the Infinity system and the associated call center systems a plus.


SCHEDULE AND COMPENSATION


+ Classroom training will be 2:30 PM - 11:00 PM from 2/3-2/8 (no weekend).

+ Phone training 10:00 AM - 7:00 PM from 2/9-2/12.

+ Permanent schedules will begin on 2/14.

+ Calling Schedule span is 5:00 am - 10:00 pm, working 1 weekend day.

+ $16.00/hour English only

+ $17.00/hour Bilingual

+ 30 days in office, WFH considered later during assignment


\#Mya-RPA_Generic Call Center 1 (No Location)


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-02-03 Expires: 2021-03-15

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Customer Service Reps Needed in North Richland Hills, TX

Kelly Services
North Richland Hills, TX 76180

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