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Customer Service/ Research Specialist

Kelly Services


Location:
Mentor, OH
Date:
06/06/2018
2018-06-062018-07-05
Job Code:
US4730LS_25071505
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Customer Service/ Research Specialist

Jobid US4730LS_25071505

Location: Mentor, OH, 44060, USA

Description **Job Description**

- Provides timely and accurate information clients.

- Processes customer orders according to established department policies and procedures.

- Provides timely feedback to the company regarding service failures or customer concerns.

- Partners with the sales team to meet and exceed customer-s service expectations.

- Enters, updates and verifies data into various systems for use by all personnel.

- Reviews and verifies data entered into database to ensure accuracy.

- Tracks documents received and completion dates.

- Creates reports.

- Creates back up files for all data.

**Requirements**

- Customer/Client Focus

- Problem Solving/Analysis.

- Time Management. Communication Proficiency.

- Teamwork Orientation.

- Technical Capacity.

- Ethical Conduct.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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