JobWatch

16 days old

Customer Service Respresentative

Kelly Services
Woodland Hills, CA 91364
Kelly is looking for someone with GREAT customer service skills, likes talking to people and helping them all while **WORKING FROM HOME** (after training). If the following job sounds perfect for you, call or text Jana @ 678-528-0777 or email me at janj212@kellyservices.com


****Must be able to train on site in Woodland Hills, CA****


Positions go FAST, so call me for the details and get you started!


1st / 2nd / 3rd Shifts available


**Pay**

**$18.78/hour (company provides all equipment)**

**Bilingual $20.12 (must pass assessment after training)**


**Retention bonus-$300 paid out after the first week and an additional $300 at 90 days for a total of $600!**


Summary:

The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.

Job Responsibilities:


+ Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

+ Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

+ Refer unresolved customer grievances to designated departments for further investigation.

+ Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.


Skills:


+ Verbal and written communication skills

+ Attention to detail

+ Customer service skills and interpersonal skills.

+ Ability to work independently and manage ones time.

+ Ability to accurately document and record customer/client information

+ Previous experience with computer applications, such as MS Outlook or data entry software.


Education/Experience: High school diploma or GED required. 6 months -1 year customer service-related experience required


\#LSIM2021 #TJP2021 #TJP2021_PNI


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-10-04 Expires: 2021-11-04

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Customer Service Respresentative

Kelly Services
Woodland Hills, CA 91364

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