27 days old

Customer Service / Sales Support

Kelly Services
Vernon Hills, IL 60061
**Kelly Services is currently partnering with a manufacturing company in the Vernon Hills area for a Customer Service / Sales Support opening.**

**Interested? Apply now and send your updated resume to**

**Role: Customer Service / Sales Support / Account Manager**

**Location: Vernon Hills**

**Duration: Direct Hire**

**Pay: up to $52,000**

**Hours: 8a 5p**

**Benefits: 100% paid benefit premium for employee**

**Job Duties for the** **Customer Service / Sales Support opening** **:**

+ Data Entry- process purchase orders from customer

+ Review and manages inventory level based on customer forecasts and customer usage trends to support customer

+ demands

+ Generate purchase orders to suppliers

+ Ensure order on time delivery per customers release schedule

+ Achieve inventory goals

+ Avoid overstock and stock outs

+ Identify current and potential product shortages, develop and execute recovery plans

+ Expedite order as required to meet customer demands

+ Consider how to optimize shelf-life and push out slow-moving inventory

+ Work with customers and sales rep. with customer spikes

+ Track vendor shipments and review vendor open order reports and late delivery reports

+ Promptly communicate both externally and internally regarding issues and statuses on inventory or ship dates

+ Provide Customer with requested shipping information (i.e. ASN, tracking numbers, packing list and invoice)

+ Coordinate NCR (non-conformance reports) with sales, quality assurance, vendors, and customers to arrange

+ return/rework/sort/replacement schedules

+ Direct customer to sales regarding price, revision changes or quality issues

+ Report directly to Customer Service Manager

**Qualifications for the** **Customer Service / Sales Support opening:**

+ 2+ years similar Customer Service experience from a manufacturing company

+ Prior order entry experience

+ Experience in working in corporate setting

+ Experience in product planning and or has a supply chain background

+ Experience in process improvement initiatives

+ Good understanding of Supply Chain Metric

Alternative titles : Customer Service / Sales Support / Account Manager


**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-05-30 Expires: 2022-06-30

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Customer Service / Sales Support

Kelly Services
Vernon Hills, IL 60061

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