CenterWatch

1+ months

Customer Service / Security Dispatching

Kelly Services
Uniontown, OH 44685
**Job Description**


Alarm Dispatcher/Customer Service

This opportunity is to work in our Alarm Monitoring Center as an Alarm Dispatcher. This position is responsible for providing excellent support in the Alarm Monitoring Center by accurately and efficiently responding to alarm signals to emergency services, fire and police agencies as well as notify specific customer designated contacts; answering a multi-line telephone system, and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.


Your essential functions will include:

-Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately.

-Answers the multi-line telephone system

-Ensures confidentiality of customer information at all times

-Shift work with varying days off, works holidays and weekends


**Requirements**


Job Requirements:

-High School Diploma required. Some college Preferred.

-1-3 years work experience Type 30 + words a minute

-Must be able to prioritize and multi task

-Must be able to follow written and verbal instructions

-Ability to perform duties with a high degree of urgency and accuracy

-Good interpersonal communication and organizational skills

-A positive attitude of teamwork and continuous improvement

-Candidates must complete a pre hire assessment before permanent hire.

**person should be "hungry" to learn, there is opportunity for advancement.


**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-14 Expires: 2019-12-14

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Customer Service / Security Dispatching

Kelly Services
Uniontown, OH 44685

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