1+ months

Customer Service Specialist & Lending Professional

Kelly Services
San Mateo, CA 94403
**Job Description**

Kelly Services is proud to announce a Direct Hire Customer Service Specialist role for a well established Retail company in their San Francisco, San Mateo, Oakland, San Jose, and Santa Rosa stores.

It is important that you perform your job priorities by providing our customers with a professional and pleasant experience and becoming an important contributor to the financial health of the store. This includes being responsible for the achievement of individual sales and loan portfolio goals, helping to maintain a clean and visually appealing environment, ensuring excellence in all of your customer service opportunities and taking individual steps to protect all company assets.


- Devote himself/herself to ensuring satisfaction to customers.

- Attend company meetings as required.

- Follow lawful directions from Supervisors.

- Know and understand the Federal, State and local requirements which govern the company-s business.

- Understand and follow work rules and procedures.

- Interact well with others and be a positive influence on employee morale.

- Uphold the company-s non-disclosure and confidentiality policies and agreements.

- Take personal responsibility for checking work schedules and reporting to the proper store.

- He/she will promote and demonstrate a positive team spirit.

- Stay up-to-date with all company and store communications.

- Follow all company policies and procedures including attendance, personal conduct, dress code, employee discounts, lending rates, fees, etc.

- Professionally communicate and receive suggestions objectively and constructively.

- Ensure compliance in following lending guidelines.

- Work evening, weekend and holiday work hours as may be required.


- Revenue Generation:

- Team Working Relations

- Lending & Product Knowledge

- Storage & Merchandising

- Loss Prevention, Inventory Control, Compliance & Improvement

- Operations



- High school diploma or the equivalent.

LANGUAGE SKILLS: - Communicates clear, concise information to management. - Listens carefully and responds accordingly. - Knowledgeable and friendly to customers and Company staff.

MATHEMATICAL SKILLS: - Basic addition and subtraction. - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume; ability to apply concepts of algebra and geometry.

REASONING ABILITY: Ability to define problems, solve problems, collect data, establish facts, and draw valid conclusions.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to stand, walk, stoop, kneel, crouch.

Specific vision abilities required by this job include close no significant interference with night vision, close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Correct visual acuity of 20/30 in both eyes; no marked red-green deficiency of color vision and no dimming of red objects.


As a 2018 North Bay Business Journal "Best Places to Work" winner (our 4th consecutive year) and having just added an 11th retail location in Northern California, we are able to serve the more than one quarter of a million customers who've been part of our humble roots for over 100 years.

Customer Service Specialist earn $31,200-$36,358/year plus $2600/yr approximately for bonuses. All positions in the company qualify for variable compensation bonuses.

Amazing benefits including 7 paid holidays, 10 paid vacations, 401k company match, and more!

Positions available in Oakland, San Mateo, Santa Rosa, Marysville and Vallejo.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-11 Expires: 2019-11-21

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Customer Service Specialist & Lending Professional

Kelly Services
San Mateo, CA 94403

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