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Customer Service Support - Austin, Texas - 15.50/ph

Kelly Services

Austin, TX
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Customer Service Support - Austin, Texas - 15.50/ph

Jobid US576JRB_24649464

Location: Austin, TX, 78769, USA

Description **Job Description**

A growing company in Round Rock, Texas is looking for a Customer Support Representative / Restoration Service Specialist that will performing customer service to their vendors and clients. Restoration Service Specialists will be involved in assigning work to vendors nationally, facilitating the bid process, and following up until completion. The Restoration Service Specialist role is an in-office hourly position, located in our Round Rock headquarters.

Monday-Friday 8-5pm


-Manages bid creation and work scheduling between vendors and clients to meet completion dates and quality goals

-Utilizes cost estimator software in bid writing ? Interacts with vendors to re-negotiate bids and confirm scope of work

-Provides prompt attention to late and emergency bids and prioritizes all pending coordinators bids received from the vendor awaiting proposal to the client

-Maintain rapport and ongoing communication with the clients in regard to timelines, concerns and preferences

-Escalate any advanced issue to Senior property manager and/or Team Lead as needed



-H.S. Diploma Required

-2 years of general work experience

-2 years experience working with Microsoft Excel and Outlook

-Must be comfortable in an office/cubicle based workplace, and comfortable sitting for extended periods of time



- Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

- Group insurance options*

- Service bonus plan

- Holiday pay plan

- Weekly electronic pay options

- Online training campus that provides more than 3,000 free courses to help improve and develop skills

- Exclusive online employee community

- Employee assistance program available at no cost

- Corporate discounts

- Transportation Spending Accounts

- Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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